GVSource focuses on providing consulting and management of Offshore and Near-shore Outsourcing Services in the areas of Customer Relationship Management, Business Processing, IT and Governance. These services include integration and use of customers' system of record or customer interface provided by the GVSource's strategic offshore or near-shore outsourcing partners.

Our focused areas:

  • Strategic opportunity evaluation & assessment - organizational growth and development support (management supplemental and resource acquisition).
  • Contact Center Services.
  • BPO Services.
  • Information Technology & Engineering Solutions that assure systems migration/integration transparency.

The following are our Competency, Expertise and Service Offerings:

  • Outsourcing/Insourcing Strategy and Architecture.
  • Execution and delivery of outsourcing initiatives worldwide.
  • In-depth Knowledge and Experience of the Outsourcing industry with particular emphasis on India, the Philippines, Central and South America.
  • Complete understanding of industry standards, compliance, auditing and regulations.
  • Bridging cultural gaps.
  • Global telecommunications and systems engineering.
  • Process re-engineering.
  • Project and vendor management.
  • Risk Reduction.
  • Strategic alliances worldwide.